Location
Brisbane Campus:
Level 6 119 Charlotte St Brisbane QLD 4000
Course Duration
Full-time: 43 weeks
(Including Term Break: 10 weeks)
Face-to-Face Delivery
Pricing
Total: $5,300.00
ABOUT THIS COURSE
Course Description
Fees and Payment
Total: $5,300
-
Application Fee (non-refundable): $200.00 -
Resource/Material Fee: $200.00 -
Tuition Fee: $4,900.00
- Initial deposit $1,500.00 upon enrolment
- Followed by $700.00 per months for 5 months
- $300.00 for the final payment
- Total payable $5,300.00
Study Outcome
After achieving SIR30216 Certificate III in Retail, individuals could progress to higher education qualifications in retail and business service sectors. This qualification provides a pathway to work in a variety of industry sectors and business contexts, job roles may include but not limited to:
-
Sales Team Leader (Retail) -
Customer Service Representative -
Retail Supervisor -
Cashier -
Team Leader
Assessment Methods
A variety of assessment methods will be used to assess your knowledge and skills. Your trainer will explain these in detail before any assessment takes place. Assessment methods may include but not limited to:
- Written Assessment (Questions and Answers)
- Case Study/Role Play
- Presentation
Delivery Methods
The delivery is classroom based, face-to-face, so that students can complete in-class activities including: presentations, practice exercises and discussions. Students will be provided with textbooks and workbooks to support the learning. Delivery has been timetabled to ensure you can develop the theoretical skills and knowledge and have the opportunity to develop practical skills in a simulated situation. Individual learning includes: work/home-study, the completion of assignments and Individual reading and research.
Course Structure
The program comprises of the following 13 units of competency:
Core Units
SIRXCEG001 Engage the customer
SIRXCEG002 Assist with customer difficulties
SIRXCEG003 Build customer relationships and loyalty
SIRXCOM002 Work effectively in a team
SIRXIND001 Work effectively in a service environment
SIRXRSK001 Identify and respond to security risks
SIRXSLS001 Sell to the retail customer
SIRXWHS002 Contribute to workplace health and safety
Elective Units
CHCDIV001 Work with diverse people
SIRXHWB001 Maintain personal health and wellbeing
SIRRFSA001 Handle food safely in a retail environment
SIRXMKT001 Support marketing and promotional activities
SIRXIND004 Plan a career in the retail industry
On successful completion of the program, learners will be awarded with SIR30216 Certificate III in Retail.
Entry Requirements
-
MIA will conduct a pre-confirmation of enrolment, LLN assessment with applicants to ensure their suitability, to undertake and successfully complete the course. -
An IELTS test score of 4.5 or equivalent
Recognition
An application can be made for Recognition of Prior Learning (RPL) when the student believes that they have already attained the necessary skills and competencies elsewhere (work, other study etc.) or have an equivalent qualification or part of a qualification. MIA recognises the AQF qualifications and Statements of Attainment issued by any other RTOs and grants credit for these towards an award where applicable.